iTRAKassets is an Australian owned business specialising in delivering GPS Tracking and Telemetry (IoT) solutions to predominantly Rural & Regional Australia. We specialise in developing innovative solutions to assist our clients in meeting their OH&S commitments and securing the trace-ability of their assets.
Our platform servers have multiple points of redundancy Australia wide and we provide Software As A Service to our customers.
iTRAKassets use the most robust & proven Australian hardware that can work on multiple services such as:
All hardware has a 12 month manufacturers warranty and our customer support operates Monday to Friday from 08.00 to 18.00 AEST.
We also offer a one on one support service via email with a return phone call within 30 minutes - 24/7
As part of a customer’s purchase, one on one training is provide. Training is provided free of charge and is conducted using our web based online meeting software which can deliver live training with webcam access to 16 separate sites simultaneously. Our training is further supported with online “how to” instructional movies and well as a downloadable user guide.
Reports and formats
Our reporting suite provides a range of reports and can be customised based on events and alerts.
Customers requiring specific report customisation can request functionality, however this may be subject to additional fees.
All reports can be exported as a PDF, CSV, Excel or Word document.
Data is stored for a period of 6 months. Additional periods available on request (subject to fees and charges).
We also deliver connectivity solutions for remote & regional Australia to assist in powering the building of 'Internet of Things’ (IoT) capability that incorporates GPS/GIS, Geo-spatial & Telemetry Sensors for the collection of data.
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